The Federal Family Educational Rights and Privacy Act (FERPA) limits the amount of information we can provide you, so we recommend that you keep the lines of communication open with your student. Here's what you can do:
- View and pay your student's bill together
- Learn about payment options
- Make payments to your student's account
Your student may sign a FERPA release form to allow us to discuss his or her account with you.
Answers to common parent questions
See our tuition and fees schedule.
Your student can authorize you to make payments to their account. Here is how.
We have contracted with a third party to process requests for the 1098-T tax statement.
Your student may sign up for the Promise to Pay payment plan via My Akron. Learn more.
FERPA regulations limit the amount of information we can give parents. Your student may contact our office with questions. More about FERPA.
Your student may also sign a records release form naming you as someone who can receive his or her financial information.
Paper bills are not mailed. eBills are sent to the student's University e-mail address or e-mail addresses authorized by the student.
There are many factors that affect the bill. For specific inquiries, please call 330-972-5100.
Your student can authorize you to make payments to their account. Learn more.
The eBill is a snapshot of your student's account at the time the bill was created. Charges may have occurred that will not be reflected until the next eBill. The student's My Akron account always has the most up-to-date account information.
Parent Plus excess funds are sent to the parent in the form of a check to the address on file. During the loan application process the parent has an opportunity to request the refund be sent to the student. The student may request direct deposit or have a check sent to their address on file.
Refunds are typically processed beginning within three to five business days for qualified accounts. A check will be mailed to the address on file. If you would like to update your address, contact the Office of the University Registrar.