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We are here to support you. We will do everything that we can to help you continue your coursework. This guide helps you continue your classes online. 

Steps you can take today

  • All courses have a Brightspace site that has already been populated with your classlist. You simply need to use your UAnet ID and password to login here. Tip: You can easily locate this link from the UA home page by searching for the keyword Brightspace.
  • Your instructor will contact you soon with information about how your class will proceed.
  • Use the Email link in the Classlist to contact your instructor as needed.
  • Check Brightspace for your syllabus. 
  • Download the Pulse app from Desire2Learn for your smartphone.
  • Check your notification settings in your Brightspace profile. You can choose email or SMS notification options for Announcements, Grades and other learning activities.
  • If you are new to Brightspace or, want a refresher, visit the Diving Into Online Learning course. You can find it under the Discover tab of the Brightspace homepage.

Internet access at home

As a result of the current state of emergency with the pandemic, we are listing internet providers with offers to provide access to students.

AT&TSee offer

  • Offering unlimited internet for qualifying limited income households at $10/month.
  • Waiving late fees and will not terminate services for any customers due to non-payment.
  • Suspending internet data caps for those that do not already have unlimited data.

ComcastSee offer 

Providing free internet for 60 days.

  • Increasing speeds of its Internet Essentials plan.

Comcast is providing the option to purchase a laptop or desktop for $149.99, after signing up for their Internet Essentials plan.

SpectrumSee offer

  • Providing free internet for 60 days.
  • Must call 1-844-488-8395 to enroll.

SprintSee offer

  • Offering unlimited data for 60 days.
  • Providing an extra 20GB of mobile hotspot data per month for 60 days.
  • Waiving late fees and won’t terminate services if payments are impacted by Coronavirus

T-MobileSee offer

  • Offering unlimited data for 60 days.
  • Providing an extra 20GB of mobile hotspot data per month for 60 days.

VerizonSee offer

  • Waiving late fees for 60 days

How to get support


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