Information Technology Services News

Recent Headlines

11/15/2019
Register for Customer Check-In Software Demo
Register for Customer Check-In Software Demo

The University has utilized a customer check-in software called LobbyCentral in Simmons Hall since February 2018.  Due to its success, the service agreement will be expanded for usage across campus.  If you use RooQueue or any other means to check-in students for appointments, LobbyCentral is for you! Please join us for a demo on Tuesday, November 19th at 3pm in room 316 of the Jean Hower Taber Student Union to learn more.  Please register here: www.uakron.edu/seminars

11/07/2019
LinkedIn Learning – Coming Soon
LinkedIn Learning – Coming Soon

Information Technology Services is currently piloting LinkedIn learning and will be rolling it out to campus in the near future.  All Faculty, Staff, and Students will have access to all the training resources available in LinkedIn Learning.  If you are not familiar with LinkedIn Learning, please see below or click here.

11/07/2019
New Curriculum Proposal System Up and Running
New Curriculum Proposal System Up and Running

Courseleaf, the new curriculum proposal and catalog system is now fully functional and available to all of campus.  Full Time Faculty can now propose changes to curriculum in a user-friendly and efficient interface.  To access the Courseleaf system, please click here.

11/07/2019
Oracle Analytics Cloud(OAC) To Replace ZipReports
Oracle Analytics Cloud(OAC) To Replace ZipReports

A project is underway to replace the aging ZipReports system with Oracle Analytics Cloud(OAC).  Reports are currently being analyzed and rewritten in the new application.  Once all reports have been migrated to OAC, the ZipReports system will be decommissioned.  The switchover will occur in early 2020.  For any questions, please contact Matt Gullatta at mgullatta@uakron.edu.

08/13/2019
ITS Footprints Upgrade
ITS Footprints Upgrade

The University of Akron is upgrading its Footprints Service Desk Ticketing system from version 11 to version 12.  Footprints v12 is more web based and provides new functionalities.

Update - Due to some latency concerns, we are testing version 20 to see if it corrects these issues.

03/08/2019
Computer Refresh Initiative for Full-Time Contract Professionals, Staff, and Some Remaining Faculty

An initiative is underway to replace aged employee desk and laptop computers for full-time contract professionals, staff, and some remaining faculty members.  Desktop and laptop computers purchased more than five (5) years ago will be replaced with new equipment. The new equipment will provide users with more current technology, capabilities, and will feature stronger security standards.

02/26/2019
Campus Network Upgrade
Campus Network Upgrade

Over the course of the last two years, the University of Akron network team has been upgrading the wireless and wired network across campus. We wanted to explain the benefits that the upgrade provides and let you know what to expect as we continue to migrate buildings.

02/11/2019
SharePoint Migration to SharePoint 365
SharePoint Migration to SharePoint 365

Information Technology Services is moving all active SharePoint 2010 sites housed on campus to SharePoint 365 in the cloud.

02/08/2019
Undergoing a digital transformation to implement new network systems at The University of Akron

Recently CIO John Corby was quoted in the Business Chief about the digital transformation that is underway at The University of Akron. For the full article click here. 

02/07/2019
University Dashboards relaunched
University Dashboards relaunched

On Tuesday, Feb. 12, a series of dashboards providing a self-service environment with access to critical University information involving areas such as enrollment, retention and scholarship will be launched for general campus access.