Information Technology Services
Information Technology Services (ITS) is dedicated to supporting the University's academic, research, and business goals.
ITS supports the University by providing information services including:
- enterprise-wide academic and business applications
- learning technologies and scholar/learning services
- computing hardware and operating system infrastructure
- networking and telecommunication services
- institutional planning
- assessment initiatives
To best achieve these goals, ITS operates as several departments under the Information Technology umbrella.
- Information Security
- IT Support Services
- Application Systems Services
- IT Infrastructure Services
Within each area, ITS performs a variety of tasks (server administration, computer support services, database administration, computer-based testing, etc.).
ITS Provides or Supports:
- My Akron
- Brightspace
- Web Design & Support
- Network access
- Instructional Services
- Computer Based Assessment & Evaluation
- Design & Development
- Computer lab support (general purpose labs)
- Computer Repair Services
- Phone support and Zip-TV
- Server and Cloud Services
- Audio Visual Services
- Distance Learning
- Enterprise Applications Services (PeopleSoft)
- Computer security and passwords
- Email services
- Software Training and online documentation for software and services
- Computer help through our IT Help Desk