Working and Teaching Remotely (Faculty & Staff)
In the event that routine work or academic functions are disrupted due to prolonged campus or building closures, you may find it necessary to work or teach a class from off campus. We provide a variety of services to connect you with colleagues and students remotely so that work and learning can continue uninterrupted.
In preparation, you should make sure you have tested your access to the following equipment at home:
- Laptop or desktop computer.
- Microphone – this may be built into your laptop or computer, or you may use an external device such as a USB microphone or headset. Using a headset will help to eliminate feedback will often result in clearer communications.
- Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing.
- Internet – either commercially provided (e.g., Spectrum, AT&T Uverse), or a wireless hotspot through your mobile phone.
- Ensure you have antivirus software installed and have ran scans regularly.
Be prepared! It’s best to know these options will work for you before you actually need them. Test access to your equipment and resources at home before the need arises and contact us if you have any questions or issues.
We temporarily have a very limited supply of computers that can be borrowed. If you are in need of a laptop, please send an email expressing your needs along with your supervisor's contact information to firstname.lastname@example.org. A ticket will be opened and we can make arrangements to get you the equipment as soon as possible.
If you do not have internet access at home, please contact Human Resources.
Meet & Chat Online
Microsoft Teams combines modern online meeting technology with persistent chat (similar to Slack), file storage, and collaboration. The full functionality of teams is available to faculty and staff, but anyone you invite can join a Teams meeting. To get started you can log in to Microsoft Teams from your web browser or download the Teams app from Microsoft.
Cisco WebEx technology allows you to meet, collaborate, present, and share content — all on the web. Meet face-to-face with HD video conferencing. Share your entire desktop, or specific documents or apps, with everyone in the meeting. Participants can also give "remote control" to others for demonstration or support purposes. For more information, please visit UA’s Cisco WebEx page.
Access Your UA Voicemail
To access the University of Akron’s voicemail system, dial 8000 from a campus phone or 330-972-8000 from off campus/cell phone.
*Your mailbox number is the same as your extension.
- The voicemail system will say, "Hello to access your mailbox, press #. To leave a message for someone on the system, enter their number"
- Enter your 4 digit campus extension
- You will hear "your name", and the system will say, "Enter password and pound (#)"
- Enter your 5 digit password and #
- The system will announce how many messages you have, and prompt you, "To record messages, press 1. To get messages, press 2. To change personal greetings, press 3:
- Press 2 to listen to your messages.
The Call Forwarding feature temporarily forwards all your calls to another extension or to an outside number. If forwarded to another campus extension, it will ring until answered or until the caller hangs up.
To temporarily redirect all calls to an extension or outside number of your choice:
- Pick up the handset and dial the Call Forward feature access code by pressing *2.
- When you hear dial tone, dial the the number where you would like calls to be sent. For off campus local numbers, please remember to enter a 9 first so (9-330-xxx-xxxx). If the forwarding number is for an off campus long distance number, you will need to dial 9 and then 1 first so (9-1-216-xxx-xxxx). If on campus, just simply dial the 4 digit extension.
- When you hear the confirmation tone, (3 beeps), hang up.
To cancel call forwarding:
- Pick up the handset form the phone that was forwarded. Dial the Call Forward cancel code by pressing #2.
If you want to make calls from your personal phone but keep your number private, you can use Google Voice as a temporary solution until the university completes its transition to Voice over IP. To use Google Voice, follow the instructions put out by Google.
Two Factor Authentication
As always, you are encouraged to setup two factor authentication to help secure your account.
Please visit the Microsoft MFA Security page to learn more and enable two factor authentication.
Virtual Private Network (VPN)
UA’s Virtual Private Network (VPN) creates a “tunnel” between your computer and the campus network that identifies you as a member of our university when you are not connected directly to the campus network, allowing you access to restricted networked resources. Most UA and cloud resources don’t require connecting to the VPN. If you need to access resources that require connecting to VPN, please see our support page for setting up the VPN connection.
Store Files in the Cloud
When you save your files in OneDrive, you can always access the latest version of your files no matter where you’re located with any device as long as you’re connected to the internet.
"Work from Home" Security Considerations
Working from home can come with some unique security challenges. Below are some training materials that will help you become more aware of your new working environment. Please continue to refer to the IT Security Page for general guidance.
For additional information on Teaching Remotely and academic continuity during a disruption, please visit the Office of Academic Affairs page.