Technology

Technology support is available on campus, including loaned equipment, troubleshooting support and socially distanced computer labs. In addition, resources for accessing platforms such as Brightspace, WebEx and Microsoft 365 can be found on the Keep Learning webpage.

Here are a few highlights about accessing technology:

  • University Libraries has more than 100 Dell laptops that are available for check out. Semester-long checkouts and short-term checkouts are available (first-come, first-served). In addition, webcams, headsets with mics, scientific calculators, graphing calculators and cameras are available for student use. Beginning on Monday, Aug. 24, Bierce Library will be open Monday through Thursday from 8 a.m. to 9 p.m., Friday from 8 a.m. to 5 p.m. and weekends from noon to 6 p.m. More information is available online.
  • ZipAssist has more than 80 Chromebooks, webcams with microphones, and hot spots available for semester-long checkout through the ZipsTech program. Students in need of equipment can request assistance through the Help-A-Zip Referral Form (select “ZipsTech.”)
  • Are you looking for a computer lab on campus? Use this page to see in real-time which labs have open seats. Due to COVID-19 restrictions, some units will be marked unavailable.
  • IT Support is available through the University’s IT Help Desk or by calling 330-972-6888. Now available through a virtual IT Help Desk, this new platform provides an improved user experience using the latest in digital technology.

A “Smart Strategies” Tip: Stay engaged, balanced and flexible. While we have the added benefit to be accessible through technology, now more than ever we must balance our work, academic and life responsibilities. Communication will be key to our success!